- SQL Server Reporting Services 2012
- .NET Framework 4.5
- Internet Explorer 11
Due to the new user agent string that IE 11 sends, SSRS no longer correctly identifies that browser as among the “whitelisted” browsers to enable the print icon/functionality when viewing SSRS reports. The print icon simply disappears. Enabling Compatibility View restores the print icon, but this is not a workable solution.
You can confirm this is the case by navigating to a report within a page, then pressing F12 to go into the Developer Tools, then go to the Emulation tab (last tab in the list), and change the User Agent String to Internet Explorer 10. The page will refresh and you should see the SSRS print icon re-appear. This will confirm you are experiencing the issue described in this post.